[apnic-talk] [apnic-announce] the unexpected service outage at APNIC, 20
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To APNIC Members and interested parties,
APNIC services were disrupted recently when disk problems caused a
core network host to be lost in our Brisbane office. The problem arose
at 6 pm local time on Wednesday 20 June and full service was restored
by 3 pm local time on Thursday 21 June. Email, ftp, www and DNS
services were adversely affected.
Emergency backup procedures were implemented, restoring DNS and
limited web and email services by 3 am on Thursday 21 June. The ftp
service was not available during the service failure.
Unfortunately the outage extended beyond some critical timeout windows
and in some cases email for lists will have bounced. Some of you may
have received warnings, but all emails will now have been delivered
correctly.
Full service has now been restored and we are actively reviewing our
service and systems strategies so as to avoid this kind of service
failure in future.
Please accept APNIC's apologies for the loss of facilities and for any
inconvenience caused.
Should you have any questions about this issue please reply to me at
<technical at apnic dot net>
Best Regards
George Michaelson
Manager Technical Services
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