[Apnic-announce] Issue with APNIC DNS nameservers resolved

To: apnic-announce at apnic dot net
Subject: [Apnic-announce] Issue with APNIC DNS nameservers resolved
From: helpdesk at apnic dot net
Date: Mon, 12 May 2008 13:00:05 +1000 (EST)
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Issue with APNIC DNS nameservers resolved
________________________________________________________________________


Dear colleagues

APNIC started to receive reports that our DNS nameservers were not
providing the expected answers for leaf node queries of delegated
domains after we upgraded our DNS server software on Tuesday 6 May.

After initial investigation, it was determined that the upgraded
software was the source of the problem. After contacting the vendor,
several quick-fix solutions were attempted, to no avail.

At 13:00, Friday 9 May, APNIC rolled back to the previous version of the
software, resolving the issue.

APNIC has advised the software vendor and requested escalation of the
problem while working with them to review the upgrade and seek a clear
resolution.

APNIC apologises for the interruption to our services.

Sincerely,

________________________________________________________________________

APNIC Secretariat                                
Asia Pacific Network Information Centre (APNIC)     Tel: +61-7-3858-3100
PO Box 2131 Milton, QLD 4064 Australia              Fax: +61-7-3858-3199
Level 1, 33 Park Road, Milton, QLD                  http://www.apnic.net